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NISO Two Part Webinar, Talking to Your Organization’s IT Group When You’re Not an IT Person, Part Two - January 22, 2020

Libraries may not always be blessed with their own dedicated information technology unit. Those lucky enough to have such internal access are in a better position to discuss complex issues, such as those surrounding identity management and authentication. But what if you or your colleagues are dependent upon an external IT group, one that has different professional priorities? What might be the best tips and tricks for communicating library needs and concerns to those IT groups? They may be using the same vocabulary but associating a different definition with the terminology. This event will be a roundtable discussion between professionals with the intent of easing those exchanges in order to reach shared goals. Confirmed participants in this second roundtable discussion include: Tim Lloyd, CEO, Liblynx; Tracy Tolliver, Director, Library IT, University of Illinois Urbana-Champaign; Todd Digby, Chair Library Technology, University of Florida; Heidi Becker, Senior Product Specialist & Engagement Manager, Dimensions, Digital Science; Jennifer Leffler, Interim Assistant Dean of Libraries, University of Northern Colorado; Amanda Ferrante, Sales Authentication Specialist, EBSCO.
74 Videos
NISO Webinar

Helping people gain a greater understanding of the information community — our issues and concerns, challenges and opportunities — is core to NISO's mission. Our events are a key element of this, with our popular webinar program at their heart. And, following the NISO/NFAIS merger earlier this year, all NISO members can now attend all 14 webinars in 2020 completely free of charge! This includes an unlimited number of places and full access to a recording of each webinar for anyone who is unable to attend the event itself.
1 Video
Amanda Ferrante

Sales Authentication Specialist, EBSCO

Prior to joining EBSCO Amanda worked in various special libraries while completing her MLIS at Simmons College, focusing on leveraging SaaS to increase discoverability in the digital library environment. With EBSCO her work is rooted in that same objective: removing barriers to access for end users and supporting ease of administration for librarians. As the Authentication Specialist for EBSCO’s Software as a Service team, Amanda consults with librarians, IT and IAM teams around the world to identify authentication solutions that fulfil their unique needs.
1 Video
Heidi Becker

Senior Product Specialist & Engagement Manager Dimensions, Digital Science

Heidi came to Digital Science with an extensive background in non-profit and government organizations. Most recently, Heidi worked in the Planning and Evaluation department of a major science funder, spearheading the advancement of post-grant assessments as well as enhancing pre-award review of potential grantees through available new technologies.
1 Video
Jennifer Leffler

Interim Assistant Dean and Technical Services Manager, University Libraries, University of Northern Colorado

Jennifer J. Leffler is the Interim Assistant Dean and Technical Services Manager of the University Libraries at the University of Northern Colorado. Jen was hired as the E-Resources Librarian at Northern Colorado in 2005. Since that time, Jen has held several positions, but e-resources and serials continue to be her focus. Jen enjoys presenting on Technical Services topics and is an active member of NASIG.
5 Videos
Tim Lloyd

CEO - LibLynx

I specialize in Identity, Access, and Analytics for online resources. My business, LibLynx, provides cloud-based solutions to publishers, service providers and libraries to help them manage identity and access to online resources, and to better understand usage of those resources. I'm also a member of the governance and outreach committees for the Coalition for Seamless Access, and Project COUNTER’s Open Access/Unpaywalled sub-group, and previously spent over a decade in a variety of product development and operational roles in publishing.
4 Videos
Todd Digby

Chair, Library Technology Services, University of Florida

Todd Digby is the Chair of Library Technology at the University of Florida. In this position, Todd leads a service-oriented department that researches, develops, optimizes and supports advanced library information systems and technology for the University of Florida Libraries. Todd has previously held library and academic technology leadership positions at the Minnesota State Colleges & Universities system and at the University of Wisconsin-River Falls.
1 Video
Tracy Tolliver

Director, Library IT, University of Illinois Urbana-Champaign

Tracy Tolliver is currently the Director of Library Information Technology at the University of Illinois at Urbana-Champaign Library, leading help desk, workstation and network support, infrastructure management and support, web development, and scholarly communications and repository services development. She has worked in IT for over 25 years, with the last 17 years spent in higher education IT. Tracy has spent time with system-wide IT, campus IT, and departmental IT groups, providing her with a wide perspective to draw from for this discussion.